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Support

  • One important measure of long-term success in the Software Business is the rate of customers with active maintenance contracts. It attests that customers are satisfied with the services and support they have been receiving from their Software Providers
     
  • Lumley Technologies is proud to inform that 95,2% of its customers have active maintenance contracts.

Support must available where  and when you need it.

  • Some Software Providers believe that Support is just about providing phone assistance to calling customers.
  • At Lumley Technologies we know that often a phone call can be an easy and cost effective solutions but sometimes you need the physical presence of an expert to help you get the most of your Solution.
  • Lumley Technologies offers "Consultant Grade" support personnel capable of providing expert assistance whenever and wherever you need it.
    We will even schedule our phone support hours availability according to our customers needs.
    And when an emergency occurs, we will be there for you or, as we have done for some customers, even provide remote support utilizing superior remote services Software Solutions.

Current Support Contact and Schedule

  • Spanish and Portuguese
    • Monday to Friday - 9:00 to 23:00
    • Saturdays, Sundays and Holidays - On demand as scheduled with customers.
    • Phone + 55 19 3829-3500

 

 

 

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